Introduction
1. This privacy notice describes how we will collect, use, share and otherwise process your personal data in connection with your use of our iolo SafeSearch browser extension (Extension) and iolo SafeSearch search engine (Search engine).
2. The Extension is not intended for children and we do not knowingly collect data relating to children.
3. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
Important information and who we are
4. Cybertrends Limited is the controller and is responsible for your personal data (we, us or our in this notice).
5. If you have any questions about this privacy notice, please contact them using privacy@cybertrends.co.
6. Our full details are Cybertrends Limited, a limited company registered in England and Wales, with registration number 10049207 and its registered address at Oakmoore Court, Kingswood Road, Hampton Lovett, Droitwich, Worcestershire, United Kingdom, WR9 0QH.
7. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues.
8. We keep our privacy notice under regular review. This version was last updated on. It may change and, if it does, those changes will be posted on this page. The new notice may be displayed on-screen and or may be required to read and acknowledge the changes to continue your use of the Extension.
Third party links and sites
9. Through the Extension and Search Engine you may access links to and from the websites of third parties controlled by those third parties and are not covered by this privacy notice. You should review their own privacy notices to understand how they use your personal their before you submit any personal data to these websites or use these services.
The data we collect about you
10. We collect, use, store and transfer different kinds of personal data about you. To make it easier for you to use this privacy notice, we group these into the following categories.
Contact Data: any contact data you provide in your communications with us.
Content Data: information that you generate by use of the Extension or Search Engine.
Cookies Data: the information collected through the cookies and similar technologies listed in our Cookies Notice.
Device Data: the type of mobile device you use, a unique device identifier. For example, your device's IMEI number, the MAC address of the device's wireless network interface network information, your device operating system, browser type and time zone settings.
Location Data: your current location as disclosed by GPS technology WiFi connections, or your IP address.
Usage Data: details of your use of our Extension and Search Engine and the action we and you take in relation to this.
11. We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).
How is your personal data collected?
12. We collect your personal data in the following way:
Communications. When you communicate with us, such as via email, we collect your Contact Data. If the communication relates to an error or problem you are having with the Extension we will also collect Usage Data for diagnosis and improvement.
Information you generate when using our Extension or Search Engine. Each time you access and use our Extension we collect Cookies, Device and Usage Data. We collect Content Data where you use the Extension. We collect Cookies, Device and Usage Data using cookies and other similar technologies. Please see our cookie notice for further details.
Information we collect through monitoring the use of our Extension and Search Engine. Each time you use our Extension or Search Engine we collect information about that use, being Cookies, Device and Usage Data.
Additional information we otherwise collect through our Extension or Search Engine. We collect your Location Data on an ongoing basis when you use our Extension and Search Engine.
Cookies
13. We use cookies (small files placed on your device) and other tracking technologies to improve your experience and our development of the Search Engine. For detailed information on the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of your cookies, see our cookie notice.
How we use your personal data
14. We will only use your personal data when we have a lawful basis to do so. Our lawful basis for each purpose for which we use your personal data is specified below. Most commonly we will use your personal data in the following circumstances:
Consent. Where you have freely consented before the processing in a specific, informed and unambiguous indication of what you want by downloading and installing our extension. You can withdraw your consent at any time by uninstalling the Extension.
Performance of a contract. Where we need to process your personal data to operate the Extension or Search Engine.
Legal obligation. Where we need to use your personal data to comply with a legal or regulatory obligation.
| Purpose or activity | Type of personal data | Lawful basis for processing |
|---|---|---|
| To administer, monitor and improve the operation of our Extension or Search Engine including troubleshooting, data analysis and system testing |
| Legitimate interests (for operating our extension, provision of administration and IT services, network security, maintaining the security of our Extension, providing a secure service to users and preventing fraudulent and other misuse of it) |
| Applying security measures to our processing | All personal data under this privacy notice | Legal obligation (applying appropriate technical and organisational measures) |
| Otherwise monitoring use of the Extension and Search Engine and deploying appropriate security measures |
| Legitimate interests (running our business, provision of administration and IT services, network security, maintaining the security of our Extension and services, providing a secure service to users and preventing fraudulent and other misuse of our Extension) |
| To deploy and process personal data collected via Cookies | Cookies | Legitimate interests (delivering and securing the Search Engine) |
| To respond to your requests to exercise your rights under this notice | As relevant to your request | Legal obligation (complying with data subject requests) |
| To otherwise respond to your enquiries | As relevant to your enquiry | Legitimate interests (service our users and prospective users) |
| Share personal data with our third-party providers for purposes not otherwise set out above | Content data | Legitimate interests (for the purpose relevant to the recipient) |
Automated decision making and profiling
15. We do not make decisions based solely on automated processing or profiling that produce legal effects concerning you (or have similarly significant effects).
Special category data
16. We do not collect any special category data about you.
Disclosures of your personal data
17. We may share your personal data with the following third parties:
(a) Your app store provider to allow you to install the Extension.
(b) Service providers acting as processors based in the United Kingdom, European Economic Area and United States of America who provide IT and system administration services, hosting services, data storage and analysis.
(c) Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
International transfers
18. Where we transfer your personal data from the United Kingdom to the European Economic Area those transfers are made pursuant to the UK government's adequacy decision in favour of the European Economic Area.
19. We will only transfer your personal data to other countries that have been deemed to provide an adequate level of protection for personal data or where we use certain service providers located outside the European Economic Area, we use specific contracts which give personal data the same protection it has in the United Kingdom.
Data security
20. All information you provide to us is stored on our secure servers.
21. Once we have received your information, we will use strict procedures and security features to protect your personal data from loss, unauthorised use or access.
22. We have put in place procedures to detect and respond to personal data breaches and notify you and any applicable regulator when we are legally required to do so.
Data retention
23. Once we no longer have a legal right to hold your personal data, we will delete or, in some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Your legal rights
24. You have the following rights under data protection laws in relation to your personal data.
Access. Request access to and/or a copy of the personal data we process about you (commonly known as a data subject access request). This enables you to check that we are lawfully processing it.
Correction. Request correction of any incomplete or inaccurate data we hold about you. (We may need to verify the accuracy of the new data you provide to us.)
Deletion. Request us to delete or remove personal data where there is no good reason for us continuing to process it. You also can ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we have processed your information unlawfully or where we need to erase your personal data to comply with law. (In some cases, we may need to continue to retain some of your personal data where required by law. If these apply, we will notify you at the time of our response.)
Objection. Object to us processing your personal data where (a) we are relying on legitimate interests as the lawful basis and you feel the processing impacts on your fundamental rights and freedoms, or (b) the processing is for direct marketing purposes. In some cases, we may refuse your objection if we can demonstrate that we have compelling legitimate grounds to continue processing your information which override your rights and freedoms.
Restriction. Request that we restrict or suspend our processing of your personal data: if you want us to establish the data's accuracy; where our use of the data is unlawful, but you do not want us to erase it; where we no longer require it, but you need us to hold onto it to establish, exercise or defend legal claims; or you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
Data portability. Request we transfer certain of your personal data to you or your chosen third party in a structured, commonly used, machine-readable format. This right only applies to information processed by automated means that we process on the lawful bases of consent or performance of a contract.
Withdraw consent. Withdraw your consent at any time where we are relying on consent to process your personal data. Please know that this does not affect the lawfulness of any processing carried out before you withdraw your consent, and after withdrawal, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Complain to the United Kingdom data protection regulator. If you are unhappy with how we process your personal data, we ask that you contact us first using the details below so that we have the chance to put it right. However, you also have the right to make a complaint to the ICO at any time. You can exercise any of these rights at any time by contacting us privacy@cybertrends.co.